So You Want to Cancel Your eBay Seller Account

heh. it’s easier to become a fucking Jedi Master. think all you have to do is click on a link that says “cancel my seller account”? wrong. you have to click a “Contact Us” link to personally tell them. i checked the option for them to send a copy of my request to my e-mail, which you can see here:

Home > Help Topics >Account Information and Billing>Managing Your eBay Member Account>Closing Your eBay Account

Message: Please close my eBay Store. Thank you.

once i clicked the send button while still logged on to eBay, here’s the message i got in return:

My Messages: Contact eBay Customer Support

Green Check Your message has been sent to eBay Customer Support.
You should receive a response within 24-48 hours.
A copy of your message has been sent to your My Messages “Sent” folder and to your registered email account.

you may also have to cancel your PayPal account or bank account or something, which i think Brian already did. that would be a pain in case i actually still would want to buy something there, which i seriously doubt i’ll ever do again.

Jesus fucking Christ. why is this such a pain? wait! i just received a reply from them! here it is:

Dear eBay Member,

Thank you for writing eBay in regard to closing your store.

We’d like to offer you the opportunity to resolve any concerns you have
regarding your eBay Store before you cancel your subscription. If
there’s anything we can do to help, please reply to this email and let
us know your concerns. We will be happy to assist you.

If you’re sure that you would like to cancel your Store subscription,
follow the steps below.

1. Click the “My eBay” tab at the top of most eBay pages. You may be
asked to sign in.
2. Under the My Account heading on the left side of the page, click the
“Subscription” link.
3. Your current subscriptions will be shown at the top. Click the
“Unsubscribe” link to close your Store.
4. Click the “Close Store” button to confirm the cancellation of your
Store subscription.

***Note***
Any unused portion of the subscription fee will be automatically
refunded to your eBay account balance, and all Store listings will be
ended.

If you need further assistance, please don’t hesitate to reply to this
email and let us know.

Sincerely,
Ashley Pe.

eBay Customer Support
_____________________________________________

(23482252)

and here’s my reply to them:

Dear eBay Customer Support,

I followed your directions. However, I am not subscribed to any stores. Therefore, I do not think these directions will help resolve the problem of the monthly fee that keeps occurring on my account. What I want to do is:

1) have this monthly fee refunded to me, and
2) close my seller account.

Please effect this change and notify me when it is done.

Sincerely,

Barb Natividad

there was no “Close Store” button! what the fuck? anyone want to take bets on how long it takes to resolve this? or if it’s even resolved at all?